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If you receive an E-mail threatening that your utility will be turned off if you don't pay your bill, do not respond to the E-mail save it and report it immediately to the Azusa Police Department at 626-812-3200. This is a scam. Azusa Light & Water and the City of Azusa do not E-mail customers demanding payment for any utility or other bills.

The E-mails, which use the official logo of the Azusa Light & Water Department, are threatening to suspend your service unless you call them and make a credit card or bitcoin payment. To make the E-mails sound legitimate they site corporation law, court orders and city marshal (no such thing) and reconnection fees.

If you ever have any questions as to the legitimacy of any bill from the City of Azusa, including utility bills from Azusa Light & Water please call Azusa Light & Water Customer Service at 626-812-5225.