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- Utility Modernization Project
- Utility Modernization Opt-Out Requirements
Utility Modernization Opt-Out Requirements
Azusa Light & Water customers who are not interested in receiving the benefits of the Utility Modernization Program will be able to opt-out. Please read the utilities policy for electric and water regarding the opt out requirements.
Customers interested in opting out of an advanced meter must first submit an application for a non-communicating digital meter to Azusa Light & Water so the utility can determine whether the request meets eligibility requirements.
Eligible customers who wish to opt-out of AMI should submit an AMI Opt-Out Application for their utility service(s) and submit to ALW. Customer will receive notification by mail once the application is reviewed and processed.
Frequently Asked Questions
Customers interested in opting out of an advanced meter must first submit an application for a non-communicating digital meter to Azusa Light & Water so the utility can determine whether the request meets eligibility requirements.
Eligibility Guidelines to Opt-Out
- Opt-out requests may only be made by the owner of the property.
- Residential customers desiring to opt-out of the AMI radio communication meter functionality must complete an opt-out form within 30 days of being notified of the scheduled AMI meter installation.
- Residential customers that have experienced meter tampering or manipulation, or have been disconnected for non-payment three times, will not be eligible to opt-out of the AMI meter installation.
- Residential customers with meters that have historically been difficult to disconnect or obtain a reading for billing purposes will not be eligible to opt-out of the AMI meter installation. Meter locations will be evaluated by Azusa Light & Water staff for eligibility.
- Commercial, Industrial and Solar customers shall not be eligible to opt-out of the AMI installation.
- Multi-unit dwellings with homeowner and condominium associations may not collectively opt-out of AMI meter installations on behalf of individual residents who are members of the association. Individual residents who are owners of their residences and have individual connections for electric/water service may submit a request a for disabled two-way radio communication meter service pursuant to the requirements set forth herein.
Steps to Opt-Out
Eligible customers who wish to opt-out of AMI should submit an AMI Opt-Out Application for their utility service(s) and submit to ALW. Customer will receive notification by mail once the application is reviewed and processed.
Frequently Asked Questions