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What are the other charges on the bill, i.e. Refuse, Land Assess, Public Benefit?
Azusa Light & Water acts as billing agent for other departments within the City. The Refuse charge is for the monthly pick up fee for trash service. The Community Maintenance charge (per property rating) is for the maintenance of public landscaping. The Pub Ben Charge is a state mandated charge (per KWH) for use in local Public Benefit programs. The Cal Energy Tax is a State mandated consumption tax (per KWH). Those revenues are paid to the State of California. Appropriate Users Tax are also consumption based and used to maintain the quality of City services. The RWCAF charge (per CCF) is a yearly adjusted charge that covers the cost of acquiring replacement water that exceeds the amount Azusa Light & Water receives from the San Gabriel Basin.

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1. How do I sign up for service?
2. Why do I have to pay a prepayment?
3. How much are the prepayments?
4. Where is the office?
5. Where is City Hall?
6. Why are you closed on Fridays?
7. Whom do I call for emergency water or electric problems?
8. Can I make after hours payments?
9. Can services be reconnected after hours?
10. Is there an easy way to find out my balance and due dates?
11. How can I find out about the power crisis?
12. How often do you read my meter?
13. How do you read my meter?
14. When am I going to get my next bill?
15. Whom can I call about my bill?
16. The bank told me my check didn’t clear, what happens now?
17. What if I don’t receive my bill or lose it?
18. Can I have more time to pay my bill?
19. What is a Payment Reminder Notice?
20. What is a Disconnection Notice?
21. When can services be reconnected?
22. What are the other charges on the bill, i.e. Refuse, Land Assess, Public Benefit?
23. Are there exemptions to these fees?
24. When is my payment due?
25. What forms of payment are accepted?
26. Why can’t I make the payment to the guy who shuts me off?
  1. Azusa County CA Homepage

  1. City of Azusa

  1. 213 E Foothill Boulevard

  1. Azusa, CA 91702

  1. Phone: 626-812-5200

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