Show All Answers

1. What is my trash service day?

If you are a residential barrel customer, your service day depends on your location in the City. Other customers using a bin to dispose of waste should call Athens Services at (888) 336-6100 to find out your service day.

Trash Pick-Up Schedule

2. Whom do I call if Athens Services does not pick up my trash or green waste?

For missed pick ups call Athens Services at (888) 336-6100. Remember, we recommend that barrels be set out before 6:00 am on your trash service day. Also, barrels cannot exceed 33 gallons in capacity and 50 pounds in weight. Barrels larger than 33 gallons will not be serviced, and 33 gallon barrels heavier than 50 pounds will not be serviced. Barrels should be constructed of plastic or metal and have handles on the exterior.

3. How do I dispose of furniture or large appliances like a refrigerator?

Both single family and multifamily residents in Azusa may have these large items picked up free of charge. We suggest you call Athens Services 24 hours prior to your trash pick up day at (888) 336-6100 and notify them that you have a bulky waste item for pick up. Then, just set the item out for pick up in an appropriate location.

4. What if Athens Services does not respond to my complaint regarding a missed pick up, or does not pick up a bulky waste item as requested?

Call Azusa Light & Water at (626) 812-5225.

5. Athens Services picked up my green waste with the trash and put it into the same truck. Why don’t they collect green waste separately?

Athens Services should be collecting properly separated green waste with a separate truck. If they don’t, then all ratepayers end up paying more. Properly separated green waste is “Clean Green” material–you cannot use plastic bags or throw other trash into the same barrel with grass, leaves, and other yard trimmings. Call (626) 812-5198 to report co-collection of properly separated green waste and trash. For more information, view the Green Waste Program

6. How do I order a temporary bin so I can dispose of extra debris?

Three cubic yard bins or larger roll off containers can be ordered from Athens Services by calling (888) 336-6100. For more information, view

Temporary Bins and Roll Off Containers

7. When is the next Household Hazardous Waste Roundup?

https://pw.lacounty.gov/general/enotifyCalendar/Calendar.aspx

Household Hazardous Waste Roundup details

8. I live in an apartment. Why do I have to pay for trash collection service?

Refuse service charges in Azusa are billed directly to the tenants of multifamily units unless other arrangements have been made to bill the property management company. Property managers or owners may call (626) 812-5225 to arrange for a consolidated billing for all tenants.

9. Why doesn’t Azusa start a recycling program?

Azusa began a comprehensive program in October 2000. All waste that is collected by Athens Services is taken to their material recovery facility or MRF, where all paper, glass, plastic, and metal is recovered and recycled.

10. Why does trash collection cost so much?

Our residential and commercial rates are competitive with other neighboring cities’ rates, especially considering all trash here is processed through a MRF to ensure recycling by everyone. Second, Azusa residents are not limited to two or three automated barrels like in some cities, and do not have to pay extra for extra barrels as is the case in cities using automated barrels. Third, both single family and multifamily residents get free bulky waste pick up in Azusa. In many cities these services cost more.

11. Whom do I call to discuss recycling in Azusa?

Contact Liza Sagun, Environmental Programs Specialist, at lsagun@azusaca.gov or (626) 812-5109.